Case Study: Recall Brings Due Process to Legal Team

Document Storage Solution Appeals to Emerging Law Firm

Customer Profile  
Emerging law firm

Challenge  
Space and cost savings. Compliance with federal data protection laws. Timely delivery. Synchronicity with existing filing structure.

The Recall Solution  
Highly secure, turnkey document management solution encompassing storage, indexing, archival, retrieval, delivery, tracking and finally, destruction. Detailed audit reports in accordance with industry legislation.

Functional Details 
GPS, alarm-equipped transport vehicles. Climate controlled-facility with air filtration, fire suppression and security measures including but not limited to: perimeter protection; lighting and alarms; biometric access; Closed Circuit Television (CCTV) and Digital Video Recording (DVR). RFID bar-coding, cataloging and archiving. Inventory management via ReQuest Web.

Results

• Security - Global Security Facility Standards. Stringent Operating Procedures.
• Efficiency - Dramatically reduced costs to physically store and maintain archives on-site in such a secure manner.
• Customer Satisfaction - Customer-focus, personal service. Rapid access to case information via email or fax with online activity history.
• Sustainability - 100% compliance with all provisions of the Data Protection Act. Secure destruction and recycling of expired materials.

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